Problems loading or using grammars

The LumenVox logs will also generally provide clues about grammar problems (if logging verbosity is turned up). Generally speaking, you should find grammar load failures logged out in the Media Server log. Those logs will contain error strings and a description of the problem, such as:


  • -23 LV_GRAMMAR_SYNTAX_WARNING
    • This indicates there is a syntax issue that did not prevent compilation. Use the Speech Tuner for more information.
  • -24 LV_GRAMMAR_SYNTAX_ERROR
    • There was a syntax error that prevented grammar compilation. Use the Speech Tuner for more information.
  • -25 LV_GRAMMAR_LOADING_ERROR
    • A generic error occurred. Make sure that LumenVox is working and that the grammar is valid.
  • -33 LV_ACTIVE_GRAMMAR_VOCAB_SIZE_EXCEEDS_LIMIT
    • If you are using a Tier 1 or Tier 2 license, you are limited in the total number of words allowed across all active grammars at any time. Either upgrade to Tier 3 or higher licenses, or else reduce the vocabulary you are using. Contact LumenVox Support or LumenVox Sales for more information about licensing restrictions.
  • -35 LV_ACTIVE_GRAMMAR_LANGUAGE_CONFLICT
    • You have specified more than one language across your active grammars. You can only use one ASR language at a time.
  • -36 LV_ACTIVE_GRAMMAR_INVALID_LANGUAGE
    • Your grammar contains a language for which you have not installed the acoustic model or for which there is no acoustic model. 
  • -37 LV_LOAD_GRAMMAR_TIMEOUT
    • The grammar load exceeded the timeout specified in client_property.conf (default 20 seconds). Only the largest and most complex grammars should trigger this; you may wish to consider precompiled grammars if this is an issue.
  • -41 LV_LICENSES_EXPIRED
    • Your software maintenance has expired and you are unable to use the version of the LumenVox ASR you are attempting to use. 
  • -44 LV_INVALID_GRAMMAR_LABEL
    • When attempting to activate a grammar, you specified an invalid label. S

Was this article helpful?
Copyright (C) 2001-2024, Ai Software, LLC d/b/a LumenVox