GVP 8.5 TTS setup

Create Application Template

First, you need to create a new Application Template. In the Genesys Administration web page, go to the Provisioning Tab. Under Environment on the left hand side navigation, open Application Templates.

Click the New button to create a new Application Template.

Give the Template a name.
Choose Resource Access Point as the Type.
Click the Import Metadata button.

Click the Add button on the popup dialog
Choose the Lumenvox_Genesys85_MRCPv2_TTS_template.xml file downloaded from LumenVox

Note

The file Lumenvox_Genesys85_MRCPv2_TTS_template.xml is contained in the attachment on the bottom of this knowledge base article.

Back at the template screen, move to the Options tab.
Click the Choose file button.

Click Add
Choose the Lumenvox_Genesys85_MRCPv2_TTS_config.xml file downloaded from LumenVox

Note

The file Lumenvox_Genesys85_MRCPv2_TTS_config.xml is contained in the attachment on the bottom of this knowledge base article.

This should fill in a list of configuration options (as shown)
Click Save & Close

Create TTS MRCP Application

Go to Applications on the left hand Navigation.
On the right hand Tasks list, click Create New Application

Click Browse For Template

Find the Application Template created in the previous section
Highlight it and click Ok.

Click Next

Click Next again (this page requires no action)

Give the application a meaningful name
Pick a host from the list of hosts setup in your environment

Note

The host you choose is not used for anything, if desired, you can add a host corresponding to the server you have installed Lumenvox on, but it is not necessary.

Click Next again (this page requires no action)

The new application will automatically open to the Options tab.

Warning

In some cases you may see "Load Failed" in the options, in this case just change the View from Mandatory Options to Advanced View (Options).

Edit the option Speech Resource URI

The value depends on where and how you have installed LumenVox. The string looks like this:

rtsp://LUMENVOX_SERVER_HOST:LUMENVOX_MRCPV1_PORT/media/synthesizer

So, if you have installed LumenVox on a server with the IP address 192.168.0.20 with default settings for the MRCPv1 port, the string would be:

rtsp://192.168.0.20:554/media/synthesizer

The host can be a DNS name as well, example

rtsp://lumenovox-mrcp.mycompany.com:554/media/synthesizer

Next, go to the Configuration tab
Open up the Server Info section
Click on the Add button in the Listening Ports

Set the port to 9999

Note

Port 9999 is an arbitrarily chosen number. This value is not used for anything in this case, but it is required by the Genesys Administrator interface to be filled out.

Click Ok
Save and Close the Application.

Adding MRCP resource access application to the Media Control Platform

In order for Genesys to use the new MRCP connection, you need to add it to the Media Control Platform (MCP) connections.

Find your Media Control Platform (MCP) application, and open it for editing
In the Connections section, click Add

Find the MRCP application created in the previous section in the Connections list
Click the newly added application in the list
Click Edit

Note

If you click on the text of the application name in the list, it may open up that application in a popup windows for editing. If this happens, just close that window. You just want the line highlighted as shown below, before pressing Edit.

Change to the Advanced tab
In the Application Parameters, enter Provisiontype=primary
Click Ok

Save & Close the MCP application
You will need to restart the MCP application before the changes will fully take effect

Testing

If you want to test TTS functionality before setting up speech recognition, or you do not plan on using speech recognition, you can use the SimpleTest app supplied by Lumenvox.

Attachments

	Lumenvox_Genesys85_MRCPv2_TTS_options.xml	767 b	Download File
	Lumenvox_Genesys85_MRCPv2_TTS_template.xml	11.3 Kb	Download File

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