LumenVox Support Contact Information
To contact LumenVox Technical Support, please email us at support@lumenvox.com or call us at either +1 858-707-7700 and ask for "Technical Support.
Other Contact Information
LumenVox Technical Support will respond to, or assist in facilitating responses to, all questions or requests; however, questions like the below items are best addressed by the individuals/groups under the “Appropriate Contact” column.
Item or Issue Appropriate Contact | |
LumenVox product pricing or quotations. | Please contact LumenVox Sales at +1 858-7077700 and ask for “Sales” or contact your specific Sales Representative. |
Issues related to placing or completing online purchases at www.lumenvox.com | Please contact LumenVox Sales at +1 858-7077700 and ask for “Sales” or contact your specific Sales Representative. |
Payment and billing questions or issues. | Please contact LumenVox Sales at +1 858-7077700 and ask for “Sales”; or contact your specific Sales Representative.
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Issues with general software programming, not specific to LumenVox products. | Please contact your internal programming experts. |
Issues with products or applications not produced by LumenVox, such as IVR or IVR applications. | Please contact the appropriate product vendor. If an issue crosses multiple vendors, LumenVox support can be available to work with the other vendors. |
Issues with custom software developed by a third-party systems integrator. | Please contact the system integrator that developed the application. |
Pre-sales design request and questions. | Please contact LumenVox Sales at +1 858-7077700 and ask for “Sales” or contact your specific Sales Representative. They can arrange for presales assistance from our Client Services team. |
Contact center architecture and design questions.
| Please contact LumenVox Sales at +1 858-7077700 and ask for “Sales” or contact your specific Sales Representative. They can arrange for assistance from our Client Services team. |